Important Notice Regarding Pre-Orders

Thank you very much for shopping at FULLCOUNT ONLINE STORE.
Please review the following information carefully before placing your pre-order.

Regarding Expected Arrival
The expected arrival varies depending on the product. (*For regular items, the expected arrival date is not specified.) Please check the product description for details.Please note that the estimated delivery period is subject to change. Items will be shipped sequentially as soon as they arrive. We kindly ask for your understanding before placing an order.

Production Circumstances
As these are seasonal items, there may be rare cases where pre-orders must be canceled due to production-related reasons. In such cases, we will notify you by email. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Cancellations, Returns, and Exchanges of Pre-Order Items
Since pre-order items are made-to-order, they are not eligible for cancellation, return, or exchange.
If more than 24 hours have passed since your order was placed, we cannot accept cancellations, returns, or exchanges for any reason. Thank you for your understanding.

When Ordered Together with Regular Items
If pre-order items and regular items are purchased in the same cart, the order will be shipped together once the pre-order items have arrived.
If you would like to receive regular items earlier, please place a separate order.

If you have any questions, please feel free to contact us.